Patio Furniture Covers
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Send Us Feedback!

If you are following up on an order, please e-mail us at customerservice@koverroos.com for a quicker response. For complaints, feel free to fill out the following form, or send your feedback to our Austin office:

Responsible Consumer Products
1122 E. 51st St.
Austin, TX 78723

The form below should be used for your experience using KoverRoos.com only.

Please give us feedback about your experience with KoverRoos. The form below will take you approximately 1-2 minutes to fill out, but if you prefer, there is a space for 'Free Form' comments at the bottom of this page.

Please rate the following aspects of your KoverRoos experience from 1-10, 1 being 'Extremely Unsatisfied' and 10 being 'Extremely Satisfied'.


WEB SITE

Ease of determining the correct cover for your needs:

1  2  3  4  5  6  7  8  9  10  n/a 

Hassle free return policy:

1  2  3  4  5  6  7  8  9  10  n/a 

Your comfort level with the security of the site (e.g credit card theft):

1  2  3  4  5  6  7  8  9  10  n/a 

Availability of shipping options at reasonable cost:

1  2  3  4  5  6  7  8  9  10  n/a 

Availability of an 800 number / customer service representative (whether used or not):

1  2  3  4  5  6  7  8  9  10  n/a 

CUSTOMER SERVICE (if you used our customer service)

Customer service availability:

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Friendliness of customer service interaction:

1  2  3  4  5  6  7  8  9  10  n/a 

Knowledge of sales representative (products, features, sizes, etc.):

1  2  3  4  5  6  7  8  9  10  n/a 

ORDER & PRODUCT

Timeliness of receiving order:

1  2  3  4  5  6  7  8  9  10  n/a 

Accuracy of order:

1  2  3  4  5  6  7  8  9  10  n/a 

Accuracy of sizing / fitting of your cover:

1  2  3  4  5  6  7  8  9  10  n/a 

Overall satisfaction with product:

1  2  3  4  5  6  7  8  9  10  n/a 

OTHER

How likely to re-order, if/when need covers again:

1  2  3  4  5  6  7  8  9  10  n/a 

How likely to recommend to a friend?:

1  2  3  4  5  6  7  8  9  10  n/a 

FEEDBACK / COMMENTS:

If you would like to be contacted regarding any issues you had, please include the following:



Name:
E-mail Address: 


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